Sometimes I pick up the phone, listen to cold caller alias name, repeat it several times in an incredulous tone and then - bam! - pretend to recognis…

- Sean O'Grady

They are a special breed-like normal accountants, but without the soppy sentimentality. These are the oncologists of market capitalism.

- Sean O'Grady

Consumerism has become a new religion, complete with its high priests at Which? and its fatwas against anyone with the temerity to try to sell anythi…

- Sean O'Grady

The uncomfortable truth is that we all enjoyed the party far too much to query where all the booze was coming from. Now we seem intent on lynching th…

- Sean O'Grady

Try to sell cold callers something and be very insistent. Works well. Also good for door-to-door sales people, especially if they're wearing poor sho…

- Sean O'Grady

I tell cold callers I'm very interested but a bit deaf, my hearing aid is not working properly and can they speak up. The idea is to deliberately mis…

- Sean O'Grady