As Starbucks' CEO Howard Shultz explains, the high-quality customer service that makes it possible for his company to charge a premium for its coffee results from the investments it makes in employee welfare and training.
Value-based leaders believe in democratic workplaces in which employees participate in decisions. - James O'Toole
Value-based leaders believe in democratic workplaces in which employees participate in decisions.
- James O'Toole
Manufacturing productivity is greatly determined by the design of jobs and how workers are rewarded. - James O'Toole
Manufacturing productivity is greatly determined by the design of jobs and how workers are rewarded.
Sadly, at Ford, General Motors, and Chrysler sales continually trend downward, manufacturing costs rise, and employment declines. As the result of th… - James O'Toole
Sadly, at Ford, General Motors, and Chrysler sales continually trend downward, manufacturing costs rise, and employment declines. As the result of th…
In the 80s, Ford's successful introduction of the Taurus was, in large part, due to productivity gains resulting from the setting aside of outmoded w… - James O'Toole
In the 80s, Ford's successful introduction of the Taurus was, in large part, due to productivity gains resulting from the setting aside of outmoded w…
The failure of unions to support efforts to increase employee involvement and ownership coincided with their unwillingness to speak out on the broade… - James O'Toole
The failure of unions to support efforts to increase employee involvement and ownership coincided with their unwillingness to speak out on the broade…
The other players of job market are Global Competitors, the glamour corporations in high technology, telecom, entertainment, consumer products and ph… - James O'Toole
The other players of job market are Global Competitors, the glamour corporations in high technology, telecom, entertainment, consumer products and ph…
Motorcycle manufacturer Harley-Davidson is a prime example of an American company that uses employment conditions to boost productivity. Current CEO … - James O'Toole
Motorcycle manufacturer Harley-Davidson is a prime example of an American company that uses employment conditions to boost productivity. Current CEO …
As Starbucks' CEO Howard Shultz explains, the high-quality customer service that makes it possible for his company to charge a premium for its coffee… - James O'Toole
As Starbucks' CEO Howard Shultz explains, the high-quality customer service that makes it possible for his company to charge a premium for its coffee…
American managers often say they would like to pay their employees more, they argue that they can't afford to do so and, at the same time, keep the p… - James O'Toole
American managers often say they would like to pay their employees more, they argue that they can't afford to do so and, at the same time, keep the p…
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