The system should speak the users' language, with words, phrases and concepts familiar to the user, rather than system-oriented terms. Follow real-world conventions, making information appear in a natural and logical order.
Designers are not users. - Jakob Nielsen
Designers are not users.
- Jakob Nielsen
...pay attention to what users do, not what they say. - Jakob Nielsen
...pay attention to what users do, not what they say.
Even the best designers produce successful products only if their designs solve the right problems. A wonderful interface to the wrong features will … - Jakob Nielsen
Even the best designers produce successful products only if their designs solve the right problems. A wonderful interface to the wrong features will …
Clear content, simple navigation and answers to customer questions have the biggest impact on business value. Advanced technology matters much less. - Jakob Nielsen
Clear content, simple navigation and answers to customer questions have the biggest impact on business value. Advanced technology matters much less.
Information Overload = "information pollution" - Jakob Nielsen
Information Overload = "information pollution"
To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations … - Jakob Nielsen
To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations …
Three Tips: Simplify, Simplify, Simplify. - Jakob Nielsen
Three Tips: Simplify, Simplify, Simplify.
A bad website is like a grumpy salesperson. - Jakob Nielsen
A bad website is like a grumpy salesperson.
The web is the ultimate customer-empowering environment. He or she who clicks the mouse gets to decide everything. It is so easy to go elsewhere; all… - Jakob Nielsen
The web is the ultimate customer-empowering environment. He or she who clicks the mouse gets to decide everything. It is so easy to go elsewhere; all…
Login to join the discussion
Login to join the discussion