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If I do three interviews in a day, I can be exhausted, because the process of hearing everyone requires that I empty out myself. While I'm listening, my own judgments and prejudices certainly come up. But I know I won't get anything unless I get those things out of the way.
Anna Deavere Smith
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Interpretation

What this quote means

Listening deeply requires us to set aside our own biases to truly understand others.

This quote highlights the challenges of effective listening during interviews or discussions. Anna Deavere Smith emphasizes that to truly connect with others and understand their perspectives, one must consciously set aside personal judgments and biases. The act of listening is portrayed as an exhausting but necessary process that demands emotional and mental openness.

Themes

ListeningBiasUnderstandingCommunicationInterviews

In practice

Example use cases

In a workshop on effective communication, to illustrate the importance of listening without biases.

More from Anna Deavere Smith

I'm interested when things are upside down - because there are so many possibilities in that one moment. There is a lot that is exposed.
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Artists are the people that no matter what, pick up the pen, pick up a paintbrush. They take the time to translate what is happening to create something that resonates deeply with the rest of the people that are caught in the middle of their own reality.
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Even jealousy is based on fantasies: a fantasy that someone else has what belongs to you.
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I see myself first and foremost as a student of expression.
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Each person has a literature inside them.
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I think we can learn a lot about a person in the very moment that language fails them. In the very moment they they have to be more creative than they would have imagined in order to communicate. It's the very moment that they have to dig deeper than the surface to find words, and at the same time, it's a moment when they want to communicate very badly. They're digging deep and projecting out at the same time.
Anna Deavere SmithRead

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