To tell the truth is an act of love. To withhold the truth is an act of hate. Or worse, apathy.

- Gene Kim

Improving daily work is even more important than doing daily work.

- Gene Kim

A great team doesn’t mean that they had the smartest people. What made those teams great is that everyone trusted one another. It can be a powerful t…

- Gene Kim

It’s not the upfront capital that kills you, it’s the operations and maintenance on the back end.

- Gene Kim

Remember, it goes beyond reducing WIP. Being able to take needless work out of the system is more important than being able to put more work into the…

- Gene Kim

The status quo (of development) pre-ordains failure from the very beginning.

- Gene Kim