The Zen philosophy posits that 'human beings suffer' and 'the cause of suffering is desire.' The way to put an end to suffering is to stop wanting ev…

- Karl Albrecht

There are only two ways to establish competitive advantage: do things better than others or do them differently.

- Karl Albrecht

Albrecht's Law - Intelligent people, when assembled into an organization, will tend toward collective stupidity.

- Karl Albrecht

Customer needs have an unsettling way of not staying satisfied for very long.

- Karl Albrecht

If the frontline people do count, you couldn't prove it by examining the reward systems in most organizations.

- Karl Albrecht

You seldom improve quality by cutting costs, but you can often cut costs by improving quality.

- Karl Albrecht

In an organization of any significant size, the executives cannot create the future single-handedly. They must develop the enterprise in a constellat…

- Karl Albrecht

We are going to need organizations that are culturally equipped to adapt. They must have internal processes that are creative, generative, and produc…

- Karl Albrecht

Televisions and movies have made many Americans into habitual consumers of synthetic experience-audiovisual fantasies that simply pass the time.

- Karl Albrecht