The usability tests we have conducted during the last year have shown an increasing reluctance among users to accept innovations in Web design. The prevailing attitude is to request designs that are similar to everything else people see on the Web.
Designers are not users. - Jakob Nielsen
Designers are not users.
- Jakob Nielsen
Even the best designers produce successful products only if their designs solve the right problems. A wonderful interface to the wrong features will … - Jakob Nielsen
Even the best designers produce successful products only if their designs solve the right problems. A wonderful interface to the wrong features will …
To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations … - Jakob Nielsen
To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations …
...pay attention to what users do, not what they say. - Jakob Nielsen
...pay attention to what users do, not what they say.
Information Overload = "information pollution" - Jakob Nielsen
Information Overload = "information pollution"
Clear content, simple navigation and answers to customer questions have the biggest impact on business value. Advanced technology matters much less. - Jakob Nielsen
Clear content, simple navigation and answers to customer questions have the biggest impact on business value. Advanced technology matters much less.
Three Tips: Simplify, Simplify, Simplify. - Jakob Nielsen
Three Tips: Simplify, Simplify, Simplify.
The web is the ultimate customer-empowering environment. He or she who clicks the mouse gets to decide everything. It is so easy to go elsewhere; all… - Jakob Nielsen
The web is the ultimate customer-empowering environment. He or she who clicks the mouse gets to decide everything. It is so easy to go elsewhere; all…
A bad website is like a grumpy salesperson. - Jakob Nielsen
A bad website is like a grumpy salesperson.
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