The world is divided into two classes of people: the few people who make good on their promises (even if they don't promise as much), and the many who don't. Get in Column A and stay there. You'll be very valuable wherever you are.
If you have to have a policy manual, publish the 'Ten Commandments.' - Robert Townsend
If you have to have a policy manual, publish the 'Ten Commandments.'
- Robert Townsend
Don't hire a master to paint you a masterpiece and then assign a roomful of schoolboy artists to look over his shoulder and make suggestions. - Robert Townsend
Don't hire a master to paint you a masterpiece and then assign a roomful of schoolboy artists to look over his shoulder and make suggestions.
Due to budget cutbacks, the light at the end of the tunnel has been turned off. - Robert Townsend
Due to budget cutbacks, the light at the end of the tunnel has been turned off.
Consultants are people who borrow your watch and tell you what time it is, and then walk off with the watch. - Robert Townsend
Consultants are people who borrow your watch and tell you what time it is, and then walk off with the watch.
A leader is not an administrator who loves to run others, but someone who carries water for his people so that they can get on with their jobs. - Robert Townsend
A leader is not an administrator who loves to run others, but someone who carries water for his people so that they can get on with their jobs.
If people are coming to work excited. . . if they're making mistakes freely and fearlessly. . . if they're having fun. . . if they're concentrating o… - Robert Townsend
If people are coming to work excited. . . if they're making mistakes freely and fearlessly. . . if they're having fun. . . if they're concentrating o…
Make every decision as if you owned the company. - Robert Townsend
Make every decision as if you owned the company.
A good manager doesn't try to eliminate conflict; he tries to keep it from wasting the energies of his people. If you're the boss and your people fig… - Robert Townsend
A good manager doesn't try to eliminate conflict; he tries to keep it from wasting the energies of his people. If you're the boss and your people fig…
It's been my experience that the people who gain trust, loyalty, excitement, and energy fast are the ones who pass on the credit to the people who ha… - Robert Townsend
It's been my experience that the people who gain trust, loyalty, excitement, and energy fast are the ones who pass on the credit to the people who ha…
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