25 percent of search results for the world's top 20 largest brands are links to user-generated content. 34 percent of bloggers post opinions about pr…

- Erik Qualman

Social Media isn’t a fad, it’s a fundamental shift in the way we communicate.

- Erik Qualman

You're talking about a younger generation, Generation Y, whose interpersonal communication skills are different from Generation X. The younger genera…

- Erik Qualman

With the growing reliance on social media, we no longer search for news, or the products and services we wish to buy. Instead they are being pushed t…

- Erik Qualman

Language is always evolving. It's difficult to read Shakespeare now because language has shifted. Similarly, kids these days can get to the point …

- Erik Qualman

It's about listening first, then selling.

- Erik Qualman

The ROI of social media is that your business will still exist in 5 years.

- Erik Qualman

History repeats itself because nobody listens the first time.

- Erik Qualman

Assume whatever you do, both offline and online, will be seen by your mother, dad, boss, coach, boyfriend, teacher… the world.

- Erik Qualman