Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
Zig ZiglarRead
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191 quotes
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
I'd rather be dead than singing "Satisfaction" when I'm forty-five.
Everybody has a part of her body that she doesn't like, but I've stopped complaining about mine because I don't want to critique nature's handiwork ... My job is simply to allow the light to shine out of the masterpiece.
Tune your television to any channel it doesn't receive and about 1 percent of the dancing static you see is accounted for by this ancient remnant of the Big Bang. The next time you complain that there is nothing on, remember that you can always watch the birth of the universe.
To become a celebrity is to become a brand name. There is Ivory Soap, Rice Krispies, and Philip Roth. Ivory is the soap that floats; Rice Krispies the breakfast cereal that goes snap-crackle-pop; Philip Roth the Jew who masturbates with a piece of liver.
Half the lies they tell about me aren't true.
It is customary to complain of the bustle and strenuousness of our epoch. But in truth the chief mark of our epoch is a profound laziness and fatigue; and the fact is that the real laziness is the cause of the apparent bustle.
We make progress in society only if we stop cursing and complaining about its shortcomings and have the courage to do something about them.
Don’t complain about the snow on your neighbor’s roof when your own doorstep is unclean.
Being a sex symbol is a heavy load to carry, especially when one is tired, hurt and bewildered.
When we complain about our current situation, we remain in it; when we praise God in the midst of difficulty, He raises us out of it.
Less gossiping, more learning. Less complaining, more excelling. Less walls, more bridges. Less fear, more courage
I wish America would spend even half as much time complaining about plastics in our oceans as we do about actresses' plastic surgery.
To straddle the middle ground and win elections, we have to be in charge of the political agenda. This can only be done by not being beaten in the argument with our critics. They complain that I come down too hard on their arguments. But wrong ideas have to be challenged before they influence public opinion and make for problems. Those who try to be clever at the expense of the government should not complain if my replies are as sharp as their criticisms.
Why do people talk of the horrors of old age? It's great. I feel like a fine old car with the parts gradually wearing out, but I'm not complaining,... Those who find growing old terrible are people who haven't done what they wanted with their lives.
When things get difficult it can be easy to complain. How you respond makes all the difference
You're so caught up in grumbling, complaining, and seeing what's wrong that you have no energy or time to appreciate what's good.
Those who enter to buy, support me. Those who come to flatter, please me. Those who complain, teach me how I may please others so that more will come. Those only hurt me who are displeased but do not complain. They refuse me permission to correct my errors and thus improve my service.
See if you can catch yourself complaining in either speech or thought, about a situation you find yourself in, what other people do or say, your surroundings, your life situation, even the weather. To complain is always nonacceptance of what is. It invariably carries an unconscious negative charge. When you complain, you make yourself a victim. Leave the situation or accept it. All else is madness.
Mistakes wreck your life. But they make what you have. It's kind of all one. You know what Hester told me when we were working the sheep one time? She said it's no good to complain about your flock, because it's the put-together of all your past choices.
i shall imagine life is not worth dying,if (and when)roses complain their beauties are in vain but though mankind persuades itself that every weed's a rose,roses(you feel certain)will only smile
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