One of the reasons for The Walt Disney Company's long- term success is really the first of Dr. Deming's famous points, "create constancy of purpose."….

The role of any exceptional facilitator or consultant is to work themselves out of a job..

The two greatest role models in my professional career were Walt Disney and Dr. Deming. Dr. Deming was the Father of Total Quality Management and the….

Write down your Dream or story; create your own unique Values, Believe in them, and use them to make all decisions; Dare to take some risks; and Do t….

Love for coworkers, love for customers, love for the product and love for self. Walt Disney instilled all of these "loves" in his company. Each of th….

Innovate, don't imitate. Set out to create a culture that is right for your organization, then work at making it happen..

I would advise any startup to take the time to define their unique culture and work at making it a reality..

There is an old Indian saying, "When legends die, dreams end. When dreams end, there is no more greatness." Leaders like Walt Disney inspire their or….

Vision without execution is like a plane without wings, or Dumbo without ears, it just won't fly..

Habits grow from obtaining knowledge, attitude and skills..

In the best organizations, love is the real "pixie dust.".

An idea becomes great when it becomes tangible..

This is great if you know all those "not to do" strategies. Sometimes you learn the "not to do's" by doing. The key is to fail forward fast. Try, fai….

Companies whose marketing and sales departments are not using the Internet and social media for communication may have the same fate that the dime st….

The results of "engaged" companies vs "disengaged" companies are staggering. Getting workers to be more engaging with their coworkers and customers c….

Recognize that millennials' personal long-term goals may have nothing to do with their organizations' long-term goals. Discover and facilitate their ….

When values are deeply embedded within an organization, they seldom change..