In organizations (or even in a society) where culture is weak, you need an abundance of heavy, precise rules and processes..

I had to learn to get comfortable in a role of ambiguity where I had to seek out advisers and learn quickly..

Companies that hire employees..that are deeply passionate create companies that customers are really really passionate about, and those are the compa….

Designers + artists see potential in things where others do not. I think artists in many ways are the original entrepreneurs..

The American dream, what we were taught was, grow up, own a car, own a house. I think that dream's completely changing. We were taught to keep up wit….

[On culture] It's living the core values when you hire; when you write an email; when you are working on a project; when you are walking in the hall..

I think the next big thing in music, and it's kind of because I come from the tech industry, is actually, I think it's the platform... Spotify is inc….

People went to Dell for the computers, but they go to Apple for everything… That’s the difference between a transactional company and a transformatio….

The stronger the culture, the less corporate process a company needs. When the culture is strong, you can trust everyone to do the right thing. Peopl….

There's no such thing as a good or bad culture, it's either a strong or weak culture. And a good culture for somebody else may not be a good culture ….

Having a clear mission and making sure you know that mission and making sure that mission comes through the company is probably the most important th….

In June, 2010, I moved out of my apartment and I have been mostly homeless ever since..

In June 2010, I moved out of my apartment and I have been mostly homeless ever since, off and on. I just live in Airbnb apartments and I check in eve….

Whatever the press is talking about, they want to keep talking about it. So instead of asking yourself, 'How can I get them to start talking about me….

Culture is simply a shared way of doing something with passion..

I'm not saying the whole world will work this way, but with Airbnb, people are sleeping in other people's homes and other people's beds. So there's a….

Don't listen to your parents..

When you start a company, it's more an art than a science because it's totally unknown. Instead of solving high-profile problems, try to solve someth….

Our "overnight" success took 1,000 days..

The office is the laboratory and meeting your users is like going into the field. You can't just stay in the lab. And it's not just asking users what….

Everyone's got a moment or two in their life where something happens and you make a decision and then your entire life changes..