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Our perception of time is really driven by our perception of the unfamiliar, vivid, and new.
The culture is what creates the foundation for all future innovation. If you break the culture, you break the machine that creates your products.
Belonging has always been a fundamental driver of humankind.
Repetition doesn't create memories. New experiences do.
What I've been surprised by is not how different people are, but how similar they are. There are certain types of Airbnb people, and they are in every city in the world - it's just that in some cultures, there is more of a generational divide.
Every day I would wake up and think, 'Today is another missed opportunity to do something important.' After enough days like this, you start feeling like you are getting old, even when you are relatively young. We are all natural entrepreneurs, and being manacled to a desk job is not for us.
In June 2010, I moved out of my apartment and I have been mostly homeless ever since, off and on. I just live in Airbnb apartments and I check in every week in different homes in San Francisco.
When you are in someone's home, in their bed, you see the world from their eyes. You understand 'the other' is not so other.
My life is longer because of the journeys I have taken.
No matter how certain I am about some culture or some group of people, my opinions are only as accurate as the amount of time I've spent with them.
When we started Airbnb, I had no idea about the people we would meet or the friendships I would make.
I think we go through our lives limiting our potential, and when times are tough, it's easy to convince ourselves that something isn't possible, but if you start there, then you limit yourself and the possibilities of what you can create.
I think the key that makes Airbnb is the fact that we're a community, not just a series of commodities.
The people with the passports, the people who travel more, tend to be the most understanding. And it's ironic that the people who travel the least have the strongest opinions about the people they've never met.
Our "overnight" success took 1,000 days.
Do things that won't scale; it will teach you.
Culture is so incredibly important because it is the foundation for all future innovation. People with passion can change the world.
People went to Dell for the computers, but they go to Apple for everything… That’s the difference between a transactional company and a transformational one.
The stuff that matters in life is no longer stuff. It's other people. It's relationships. It's experience.
A company's culture is the foundation for future innovation. An entrepreneurs job is to build the foundation
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