Occupation: Author Birth: March 7, 1946
Gifted leadership occurs when heart and head--feeling and thought--meet. These are the two winds that allow a leader to soar..
One way to boost our will power and focus is to manage our distractions instead of letting them manage us..
There is perhaps no psychological skill more fundamental than resisting impulse. It is the root of all emotional self-control, since all emotions, by….
As much as 80% of adult "success" comes from EQ..
True compassion means not only feeling another's pain but also being moved to help relieve it..
Compassion begins with attention..
Empathic, emotionally intelligent work environments have a good track record of increasing creativity, improving problem solving and raising producti….
Emotional self-awareness is the building block of the next fundamental emotional intelligence: being able to shake off a bad mood..
If your emotional abilities aren't in hand, if you don't have self-awareness, if you are not able to manage your distressing emotions, if you can't h….
People who are optimistic see a failure as due to something that can be changed so that they can succeed next time around, while pessimists take the ….
Empathetic people are superb at recognizing and meeting the needs of clients, customers, or subordinates. They seem approachable, wanting to hear wha….
Leaders with empathy do more than sympathize with people around them: they use their knowledge to improve their companies in subtle, but important wa….
Emotional self-control-- delaying gratification and stifling impulsiveness- underlies accomplishment of every sort.
Research shows that for jobs of all kinds, emotional intelligence is twice as important an ingredient of outstanding performance as cognitive ability….
IQ and technical skills are important, but emotional intelligence is the sine qua non of leadership..
CEOs are hired for their intellect and business expertise - and fired for a lack of emotional intelligence..
Self-absorption in all its forms kills empathy, let alone compassion. When we focus on ourselves, our world contracts as our problems and preoccupati….
Attention is a little-noticed and underrated mental asset..
The best leaders don’t know just one style of leadership—they’re skilled at several, and have the flexibility to switch between styles as the circums….
Simple inattention kills empathy, let alone compassion. So the first step in compassion is to notice the other's need. It all begins with the simple ….
In a very real sense we have two minds, one that thinks and one that feels.