There is zero correlation between IQ and emotional empathy... They're controlled by different parts of the brain.
Daniel GolemanRead
Research shows that for jobs of all kinds, emotional intelligence is twice as important an ingredient of outstanding performance as cognitive ability and technical skill combined.
Interpretation
What this quote means
Emotional intelligence significantly influences job performance, even more than cognitive skills and technical abilities.
This quote emphasizes the critical role of emotional intelligence in achieving exceptional job performance. It suggests that while cognitive abilities and technical skills are important, they are not as crucial as the ability to understand and manage one's emotions and the emotions of others, highlighting the value of interpersonal skills in the workplace.
Themes
Emotional IntelligencePerformanceJob SkillsCognitive AbilityTechnical Skill
In practice
Example use cases
In a workshop on team dynamics, this quote could highlight the importance of emotional intelligence in enhancing collaboration.
More from Daniel Goleman
All quotes βEmpathy represents the foundation skill for all the social competencies important for work.
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In a very real sense we have two minds, one that thinks and one that feels
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Emotions are contagious. We've all known it experientially. You know after you have a really fun coffee with a friend, you feel good. When you have a rude clerk in a store, you walk away feeling bad.
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Companies in the East put a lot more emphasis on human relationships, while those from the West focus on the product, the bottom line. Westerners appear to have more of a need for achievement, while in the East there's more need for affiliation.
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What really matters for success, character, happiness and life long achievements is a definite set of emotional skills - your EQ - not just purely cognitive abilities that are measured by conventional IQ tests.
Daniel GolemanRead
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