The idea of Twitter started with me working in dispatch since I was 15 years old, where taxi cabs or firetrucks would broadcast where they were and w….

What's interesting about Twitter and the influencers that someone follows - like, say, Shaquille O'Neal - is that they see someone who is using the e….

You don't have to start from scratch to have a massive impact on the world..

You don't have to start from scratch to do something interesting. You don't have to start from scratch to have a massive impact on the world. You hav….

Amazing what people make up based on what they choose to see..

My mom cares that I tweeted a picture of my breakfast. She's knows I'm eating and I'm safe..

'Luck' is recognizing when the situation encourages build out and execution..

Anything you're interested in the world whether it be Charlie rose or JetBlue or a public figure or your local coffee shop, they're on Twitter and br….

As CEO, my main job is editor-in-chief..

There's an entire universe in every single tweet, and it all really depends on the content as far as how it's going to spread..

Success is never accidental..

Making something simple is very difficult..

Make every detail perfect and limit the number of details to perfect..

It's empowering to be asked to look at what's possible, not told how to do it..

Starting anything is a roller coaster with the highest highs and lowest lows..

Technology to me does two things: it increases the velocity of communication and increases the number of people who can participate. That's it. That'….

Short term satisfaction will never lead to something timeless..

Your job as an executive is to edit, not write. It's OK to write once in a while but if you do it often there's a fundamental problem with the team. ….

Build what you want to see in the world..

I love cities, and I love city governments in particular. But in politics it would have taken me 8 years from implementing a policy before I would ge….

I loved couriers. You had this transfer of physical information happening throughout the city and the world. Someone picking up the package, putting ….