'Luck' is recognizing when the situation encourages build out and execution..

I spend 90% of my time with people who don't report to me, which also allows for serendipity, since I'm walking around the office all the time. You d….

What's interesting about Twitter and the influencers that someone follows - like, say, Shaquille O'Neal - is that they see someone who is using the e….

Anything you're interested in the world whether it be Charlie rose or JetBlue or a public figure or your local coffee shop, they're on Twitter and br….

TweetDeck is a very interesting client, because it presents a view that no other client in the world presents, which is this multicolumn, massive amo….

I think that great programming is not all that dissimilar to great art. Once you start thinking in concepts of programming it makes you a better pers….

The idea of Twitter started with me working in dispatch since I was 15 years old, where taxi cabs or firetrucks would broadcast where they were and w….

The Web provides a very easy way to immediately grasp what's going on. It really offers the transparency, so you can see, especially with the search ….

Don't avoid eye contact and don't be late.

Twitter has been my life's work in many senses. It started with a fascination with cities and how they work, and what's going on in them right now..

The strongest thing you can cultivate as an entrepreneur is to not rely on luck but cultivating an ability to recognize fortunate situations when the….

From a product standpoint, we want every touch point to feel magical. It inspires trust..

Twitter was around communication and visualizing what was happening in the world in real-time. Square was allowing everyone to accept the form of pay….

You don't have to start from scratch to have a massive impact on the world..

All my days are themed. Monday is managementTuesday is product, engineering, and design. Wednesday is marketing, growth, and communications. Thurs….

The interesting products out on the Internet today are not building new technologies. They're combining technologies. Instagram, for instance: Photos….

We get to design what we want to see in the world rather than doing what other people think should be done..