Without internet, there would have been no Jack Ma, and no Alibaba or Taobao..

A lot of people complain about yesterday. We have no power to change yesterday. But this very day, 30 years later, is what we can control and decide.….

I call myself a blind man riding on a blind tiger..

If we go to work at 8 a.m. and go home at 5 p.m., this is not a high-tech company and Alibaba will never be successful. If we have that kind of 8-5 s….

Forget about yourncompetitors, just focus on your customers..

A leader should have higher grit and tenacity, and be able to endure what the employees can't..

The customer is number one, the employee is number two and the shareholder is number three. If the customer is happy, the business is happy, and the ….

Customers first, employees second, and shareholders third..

You should learn from your competitor, but never copy. Copy and you die..

If you don't give up, you still have a chance. And when you are small, you have to be very focused and rely on your brain, not your strength..

I'm not a tech guy. I'm looking at the technology with the eyes of my customers, normal people's eyes..

I don't want people in China to have deep pockets but shallow minds..

The quality of a good leader therefore is his vision, tenacity, and his capability..

Change the world is maybe Obama's job..

Don't even trust that you are able to unify what everyone is thinking; it is impossible.

Never ever do business with the government. Be in love with them, never marry them..

Nobody wanted to believe Jack Ma..

Opportunities are where the complaints are..

No matter what one does, regardless of failure or success, the experience is a form of success in itself..

People think, 'Jack, you do too much..

Success and profitability are outcomes of focusing on customers and employees, not objectives..