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If the air quality is terrible in Los Angeles, if a particular university is unusually expensive, if crime is on the rise in Dallas, or if a company has a lot of recalled toys, transparency can spur change. Whenever public or private institutions have to answer to the public, their performance is likely to improve.
Cass Sunstein
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Interpretation

What this quote means

Transparency in institutions can lead to improved performance and positive change.

In this quote, Cass Sunstein highlights the importance of transparency as a mechanism for accountability in both public and private institutions. When organizations are required to disclose information about their operations, such as environmental conditions, financial costs, or safety issues, it can prompt them to enhance their practices and meet public expectations, ultimately fostering better outcomes for society.

Themes

TransparencyChangeAccountabilityPerformancePublicInstitutions

In practice

Example use cases

In a speech about environmental policy, one might reference this quote to emphasize the need for government transparency.

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If you look at a great city, one of its amazing features is that you're going to find all sorts of things that you might not specifically have chosen in advance. And they will change your day. Maybe your month. Maybe your whole life.
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It can be easy and tempting, especially during a presidential campaign, to listen only to opinions that mirror and fortify one's own. That's not ideal, because it eliminates learning and makes it impossible for people to understand what they dismiss as 'the other side.'
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Research shows that if people are talking and listening to like-minded others, they become more dogmatic, more unified, and more extreme. Personalized Facebook experiences are a breeding ground for misunderstanding and miscommunication across political lines and, ultimately, for extremism.
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Facebook seems to think that it would be liberating if everyone's News Feed could be personalized so that people see only and exactly what they want. Don't believe it. That's a prison.
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