A brand not responding on Twitter is like hanging up the phone on customers. With millions watching.
Listen carefully, be transparent, be responsive, be authentic, tell great stories-the qualities that would make you the hotshot at a party-and they'l… - Dave Kerpen
Listen carefully, be transparent, be responsive, be authentic, tell great stories-the qualities that would make you the hotshot at a party-and they'l…
- Dave Kerpen
Listen first and never stop listening. - Dave Kerpen
Listen first and never stop listening.
It's important to think of every customer as an online celebrity with followers, friends, & above all influence - Dave Kerpen
It's important to think of every customer as an online celebrity with followers, friends, & above all influence
A brand not responding on Twitter is like hanging up the phone on customers. With millions watching. - Dave Kerpen
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