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When I was trying to popularize the concept of the Internet - ten or 15 years ago - I came up with this concept of "the 5 Cs." Services needed to have content, context, community, commerce, and connectivity. After that, when I was trying to think of what the key management principles were to build into the culture, I started talking about the Ps. The P's were things like passion, perseverance, perspective and people. I think the people aspect is really the most important one.
Steve Case
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Interpretation

What this quote means

Steve Case emphasizes the importance of people in the development and success of technology and Internet services.

In this quote, Steve Case reflects on his journey to promote the Internet and outlines key elements for its success, including content, context, community, commerce, and connectivity, referred to as the '5 Cs.' He then emphasizes the 'Ps' of management principles, highlighting that while passion, perseverance, perspective, and people are all vital, the people aspect stands out as the most crucial for building a thriving culture in any organization or service.

Themes

InternetManagementPeopleTechnologySuccess

In practice

Example use cases

In a meeting about company culture, this quote could be used to emphasize the importance of teamwork.

More from Steve Case

If you're doing something new you've got to have a vision. You've got to have a perspective. You've got to have some north star you're aiming for, and you just believe somehow you'll get there, which kind of gets to the passion point.
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I'm not sure I knew what an entrepreneur was when I was ten, but I knew that starting little businesses and trying to sell greeting cards or newspapers door-to-door or just vending machine kind of thing is.. there's just something very intriguing to me about that.
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And I'd say one of the great lessons I've learned over the past couple of decades, from a management perspective, is that really when you come down to it, it really is all about people and all about leadership.
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You have to get along with people, but you also have to recognize that the strength of a team is different people with different perspectives and different personalities.
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But the idea that some day people would want to be able to interact and get stock quotes and talk with other people or all these different things, I just believed that was going to happen
Steve CaseRead
If you believe that some day it's going to happen, some day it probably will happen. You just have to make sure you're there when it's happening, and ideally you're at the front of the parade, and the principle beneficiary of when it happens.
Steve CaseRead

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