The inherent preferences of organizations are clarity, certainty and perfection. The inherent nature of human relationships involves ambiguity, uncer…

- Richard Pascale

Nothing fails like success.

- Richard Pascale

Harnessing adversity is a discipline tailored to a world of unpredictable outcomes--a world where one can disturb, but not wholly direct, a living sy…

- Richard Pascale

Discoveries from one community cannot be repackaged and provided to another as a silver bullet, That's a "best practice" rollout and it invariably ev…

- Richard Pascale

Contrary to widespread faith in "communication" and "knowledge transfer," information has a social life, and unless new insights are embedded in the …

- Richard Pascale

People are much more likely to act their way into a new way of thinking, than think their way into a new way of acting.

- Richard Pascale

Explicit knowledge, conventionally delivered like pizza (neat boxes with toppings of concepts, theories, best practices and war stories), is consumed…

- Richard Pascale

The incremental approach to change is effective when what you want is more of what you've already got.

- Richard Pascale

The real objective isn't just "knowledge" or getting an 80-20 understanding of the situation. The overriding objective is engagement, creating a buzz…

- Richard Pascale