How are you managing the velocity of change?

- Jim Blasingame

Anything a customer can do for themselves is where service stops and relevance begins.

- Jim Blasingame

Even if your company’s financial condition can withstand the inefficiency of quality service, your brand likely won’t.

- Jim Blasingame

Intuition is educated by experience and employed by curiosity.

- Jim Blasingame

In the marketplace, small businesses are the face and voice of humanity, which provides them with a great advantage in the Age of the Customer.

- Jim Blasingame

Trust is a good business practice.

- Jim Blasingame