...every successful quality revolution has included the participation of upper management. We know of no exceptions.
It is most important that top management be quality-minded. In the absence of sincere manifestation of interest at the top, little will happen below. - Joseph M. Juran
It is most important that top management be quality-minded. In the absence of sincere manifestation of interest at the top, little will happen below.
- Joseph M. Juran
A good rule in organizational analysis is that no meeting of the minds is really reached until we talk of specific actions or decisions. We can talk … - Joseph M. Juran
A good rule in organizational analysis is that no meeting of the minds is really reached until we talk of specific actions or decisions. We can talk …
For many phenomena, 80% of consequences stem from 20% of the causes. - Joseph M. Juran
For many phenomena, 80% of consequences stem from 20% of the causes.
...every successful quality revolution has included the participation of upper management. We know of no exceptions. - Joseph M. Juran
Goal setting has traditionally been based on past performance. This practice has tended to perpetuate the sins of the past. - Joseph M. Juran
Goal setting has traditionally been based on past performance. This practice has tended to perpetuate the sins of the past.
Pareto's Principle: you generally spend 80% of your time on 20% of the project. - Joseph M. Juran
Pareto's Principle: you generally spend 80% of your time on 20% of the project.
Without a standard there is no logical basis for making a decision or taking action. - Joseph M. Juran
Without a standard there is no logical basis for making a decision or taking action.
What I want to do has no end, since I am on the endless frontier of a branch of knowledge. - Joseph M. Juran
What I want to do has no end, since I am on the endless frontier of a branch of knowledge.
Quality planning consists of developing the products and processes required to meet customer's needs - Joseph M. Juran
Quality planning consists of developing the products and processes required to meet customer's needs
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