I got the idea for Netflix after my company was acquired. I had a big late fee for Apollo 13. It was six weeks late and I owed the video store $40. I had misplaced the cassette. It was all my fault.
Interactivity and a better experience aren't always the same thing. - Reed Hastings
Interactivity and a better experience aren't always the same thing.
- Reed Hastings
Taking smart risks can be very gratifying. - Reed Hastings
Taking smart risks can be very gratifying.
Don't be afraid to change the model. - Reed Hastings
Don't be afraid to change the model.
Do not tolerate brilliant jerks. The cost to teamwork is too high. - Reed Hastings
Do not tolerate brilliant jerks. The cost to teamwork is too high.
The best managers figure out how to get great outcomes by setting the appropriate context, rather than by trying to control their people. - Reed Hastings
The best managers figure out how to get great outcomes by setting the appropriate context, rather than by trying to control their people.
I learned the value of focus. I learned it is better to do one product well than two products in a mediocre way. - Reed Hastings
I learned the value of focus. I learned it is better to do one product well than two products in a mediocre way.
Tomorrow when you come to work, if it doesn't make the customer happy, move the business forward, and save us money - don't do it. - Reed Hastings
Tomorrow when you come to work, if it doesn't make the customer happy, move the business forward, and save us money - don't do it.
If the Starbucks secret is a smile when you get your latte... ours is that the Web site adapts to the individual's taste. - Reed Hastings
If the Starbucks secret is a smile when you get your latte... ours is that the Web site adapts to the individual's taste.
Be brutally honest about the short term and optimistic and confident about the long term. - Reed Hastings
Be brutally honest about the short term and optimistic and confident about the long term.
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