There's nothing in your life or in our collective problems that does not require our ability to put our attention where we care about. At the end of our lives, all we have is our attention and our time.
Tristan HarrisRead
I'm an expert on how technology hijacks our psychological vulnerabilities. That's why I spent the last three years as a Design Ethicist at Google caring about how to design things in a way that defends a billion people's minds from getting hijacked.
Interpretation
The quote emphasizes the importance of ethical design in technology to protect users from manipulation.
Tristan Harris expresses his concern about how technology exploits human psychological vulnerabilities to gain attention and influence. With his experience as a Design Ethicist at Google, he highlights the need for designing digital products in a manner that safeguards users' minds from being exploited, ensuring that technology serves humanity rather than undermining it.
In practice
In a discussion about online privacy, this quote can illustrate the importance of ethically designing technologies.
There's nothing in your life or in our collective problems that does not require our ability to put our attention where we care about. At the end of our lives, all we have is our attention and our time.
Technology steers what 2 billion people are thinking and believing every day. It's possibly the largest source of influence over 2 billion people's thoughts that has ever been created. Religions and governments don't have that much influence over people's daily thoughts.
You're either on, and you're connected and distracted all the time, or you're off, but then you're wondering, am I missing something important? In other words, you're either distracted or you have fear of missing out.
Technology is causing a set of seemingly disconnected things - shortening of attention spans, polarization, outrage-ification of culture, mass narcissism, election engineering, addiction to technology.
If we really wanted to have a reorientation of the tech industry toward what's best for people, then we would ask the second question, which is, what would be the most time well spent for the thing that people are trying to get out of that situation?
With our Paleolithic instincts, we're simply unable to resist technology's gifts. But this doesn't just compromise our privacy. It also compromises our ability to take collective action.
It's important not to think about Bitcoin as a replacement for cash or gold or something that works alongside that; it's to think of it as programmable money. And we just cannot even imagine what that will be used for.
It didn't come from the Government down. There was no dictum, no declaration, no censorship, to start with, no! Technology, mass exploitation, and minority pressure carried the trick, thank God.
Part of the inhumanity of the computer is that, once it is competently programmed and working smoothly, it is completely honest.
I think when you get older, things come along that you know are a test in some way of your ability to stay with it. And when e-mail came along, I was just going to fall in love with it. And I did. I can't believe it now - it's like one of those ex-husbands that you think, 'What was I thinking?'
Machines take me by surprise with great frequency.
Usability is not everything. If usability engineers designed a nightclub, it would be clean, quiet, brightly lit, with lots of places to sit down, plenty of bartenders, menus written in 18-point sans-serif, and easy-to-find bathrooms. But nobody would be there. They would all be down the street at Coyote Ugly pouring beer on each other.
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