There is zero correlation between IQ and emotional empathy... They're controlled by different parts of the brain.
The industrial processes in use today were developed at a time when no one had to consider what the environmental impact was. Who cared? But making ecological concerns matter to a company's bottom line will help it do the research and development that will reinvent everything we buy.
Interpretation
What this quote means
This quote highlights the importance of considering environmental impacts in industrial processes, stressing that ecological concerns can drive innovation.
Daniel Goleman emphasizes that historically, industrial processes were developed without regard for their environmental consequences. He argues that integrating ecological concerns into a company's financial considerations can lead to significant innovation in research and development, ultimately transforming the products we consume to be more sustainable and environmentally friendly.
Themes
In practice
Example use cases
In a presentation about corporate social responsibility, one might use this quote to emphasize the need for sustainability in business practices.
More from Daniel Goleman
All quotes →Empathy represents the foundation skill for all the social competencies important for work.
In a very real sense we have two minds, one that thinks and one that feels
Emotions are contagious. We've all known it experientially. You know after you have a really fun coffee with a friend, you feel good. When you have a rude clerk in a store, you walk away feeling bad.
Companies in the East put a lot more emphasis on human relationships, while those from the West focus on the product, the bottom line. Westerners appear to have more of a need for achievement, while in the East there's more need for affiliation.
What really matters for success, character, happiness and life long achievements is a definite set of emotional skills - your EQ - not just purely cognitive abilities that are measured by conventional IQ tests.
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