I've traveled around the world, and what's so revealing is that, despite the differences in culture, politics, language, how people dress, there is a universal feeling that we all want the same thing. We deeply want to be respected and appreciated for our differences.
Interpretation
Despite cultural differences, people everywhere desire respect and appreciation for their uniqueness.
Howard Schultz's quote emphasizes the commonality of human experience across diverse cultures. Despite the apparent variances in society, such as language, dress, and politics, at the core, people everywhere share a fundamental desire for respect and appreciation, highlighting the importance of understanding and valuing each individual's differences.
In practice
During a speech about diversity in the workplace.
The rules of engagement around building a brand have changed significantly over the past 10 to 15 years. Where companies at one time could spread their message through traditional marketing, consumers now seek an enduring emotional connection with the companies they patronize. The foundation of that connection is the most important characteristic of building a world-class brand: trust. Trust with your people and trust with your customers.
The future of America is not an entitlement. We have been given a treasure chest of gifts and opportunities, but some people are being left behind, and success is not sustainable unless it is shared.
Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
While their service is ending, our responsibility is just beginning!
In life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.
When I first discovered in the early 1980s the Italian espresso bars in my trip to Italy, the vision was to re-create that for America - a third place that had not existed before. Starbucks re-created that in America in our own image; a place to go other than home or work. We also created an industry that did not exist: specialty coffee.
They had nothing in common but the English language.
I've been accused of being too flexible, too willing to mold myself to men, and that's something I'm constantly working on.
Opportunistic relationships can hardly be kept constant. The acquaintance of honorable people, even at a distance, does not add flowers in times of warmth and does not change its leaves in times of cold: it continues unfading through the four seasons, becomes increasingly stable as it passes through ease and danger.
I never ask my wife about my flaws. Instead I try to get her to ignore them and concentrate on my sense of humor. You don't want any woman to look under the carpet because there's lots of flaws underneath. Joanne believes my character in a film we did together, "Mr. and Mrs. Bridge" comes closest to who I really am. I personally don't think there's one character who comes close... but I learned a long time ago not to disagree on things that I don't have a solid opinion about.
I can never close my lips where I have opened my heart
Hazel has to realize that her mom was wrong when she said, “I won’t be a mother anymore.” The truth is, after Hazel dies (assuming she dies), her mom will still be her mom, just as my grandmother is still my grandmother even though she has died. As long as either person is still alive, that relationship survives. (It changes, but it survives.)
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