Teamwork remains a sustainable competitive advantage that has been largely untapped because it is hard to measure (teamwork impacts the outcome of an organization in such comprehensive and invasive ways that it's virtually impossible to isolate it as a single variable) and because it is extremely hard to achieve (it requires levels of courage and discipline that few executives possess) - ironically, building a strong team is very simple (it doesn't require masterful insights or tactics).

If you want to reach the top, don't run over others. Likely, the only way you'll reach the top is to be carried there by others.

My creed is that public service must be more than doing a job efficiently and honestly. It must be a complete dedication to the people and to the nation with full recognition that every human being is entitled to courtesy and consideration, that constructive criticism is not only to be expected but sought, that smears are not only to be expected but fought, that honor is to be earned, not bought.

Research indicates that employees have three prime needs: Interesting work, recognition for doing a good job, and being let in on things that are going on in the company.

The action we take and the decisions we make in this decade will have consequences far into this century. If America shows weakness and uncertainty, the world will drift toward tragedy. That will not happen on my watch.

Corporate culture matters. How management chooses to treat its people impacts everything - for better or for worse.