Many think of management as cutting deals and laying people off and hiring people and buying and selling companies. That's not management, that's deal making. Management is the opportunity to help people become better people. Practiced that way, it's a magnificent profession.
Interpretation
Management should focus on personal development rather than just transactional activities.
In this quote, Clayton Christensen distinguishes between the transactional aspects of management, such as hiring and firing, and the more profound responsibility of guiding and developing individuals. He argues that true management is about empowering people to be their best selves, making it a noble profession that contributes positively to society and individual lives.
In practice
During a leadership workshop, this quote can inspire managers to focus on employee development.
You can talk all you want about having a clear purpose and strategy for your life, but ultimately this means nothing if you are not investing the resources you have in a way that is consistent with your strategy. In the end, a strategy is nothing but good intentions unless it's effectively implemented.
...it's easier to hold to your principles 100% of the time than it is to hold to them 98% of the time.
Disruptive innovations create jobs, efficiency innovations destroy them.
Focus is scary—until you realize that it only means turning your back on markets you could never have anyway. Sharp focus on jobs that customers are trying to get done holds the promise of greatly improving the odds of success in new-product development.
Don't worry about the level of individual prominence you have achieved; worry about the individuals you have helped become better people.
Whenever we have thanked these men and women for what they have done for us, without exception they have expressed gratitude for having the chance to help - because they grew as they served.
It is true that integrity alone won't make you a leader, but without integrity you will never be one.
I don't want people saying, 'Should we get a female director?' I want to hear, 'Should we get a great director for this movie?'
If longevity is the best index to measure a company, a basic requirement is the ability of the corporation to generate new and new leaders.
I adapt my idea of football to my players, not adapt my players in my idea of football. It's important because there are others players that must play. The players are the most important things in football. I adapt my idea within my players.
My creed is that public service must be more than doing a job efficiently and honestly. It must be a complete dedication to the people and to the nation with full recognition that every human being is entitled to courtesy and consideration, that constructive criticism is not only to be expected but sought, that smears are not only to be expected but fought, that honor is to be earned, not bought.
If we allow the celebrity rock-star model of leadership to triumph, we will see the decline of corporations and institutions of all types. The twentieth century was a century of greatness, but we face the very real prospect that the next century will see very few enduring great institutions.
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