A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
Interpretation
Prioritizing customer service leads to a sustainable business model free from fear of competition.
This quote emphasizes the importance of serving customers with integrity and dedication in business. When a merchant focuses on providing value and ensuring customer satisfaction, they build a loyal customer base that can withstand competitive pressures, suggesting that the best way to thrive in a competitive market is through genuine service and commitment to public needs.
In practice
In a business conference, use this quote to illustrate the importance of customer service.
The friendly smile, the word of greeting, are certainly something fleeting and seemingly insubstantial. You canβt take them with you. But they work for good beyond your power to measure their influence. It is the service we are not obliged to give that people value most.
I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.
How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.
Every man must decide for himself whether he shall master his world or be mastered by it.
It is the service we are not obliged to give that people value most.
Courteous treatment will make a customer a walking advertisement.
There is a time in the affairs of men, Which, taken at the flood, leads on to fortune.
For great things do not done just happen by impulse but are a succession of small things linked together.
It had long since come to my attention that people of accomplishment rarely sat back and let things happen to them. They went out and happened to things.
The successful man will profit from his mistakes and try again in a different way.
There is no room for second place. There is only one place in my game and that is first place. I have finished second twice in my time at Green Bay and I never want to finish second again.
The companies that work are the ones that people really care about and have a vision for the world so do something you like.
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