The mistakes that people will make are of much less importance than the mistake that management makes if it tells them exactly what to do.

- William L. Mcknight

Management that is destructively critical when mistakes are made kills initiative. And it's essential that we have many people with initiative if we …

- William L. Mcknight

If you put fences around people, you get sheep. Give people the room they need.

- William L. Mcknight