A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.

When leaders throughout an organization take an active, genuine interest in the people they manage, when they invest real time to understand employees at a fundamental level, they create a climate for greater morale, loyalty, and, yes, growth.

When the enemy is driven back, we have failed, and when he is cut off, encircled and dispersed, we have succeeded.

Viewing the man from the genuine abolitionist ground, Mr. Lincoln seemed cold, tardy, weak and unequal to the task. But, viewing him from the sentiments of his people, which as a statesman he was bound to respect, then his actions were swift, bold, radical and decisive. Taking the man in the whole, balancing the tremendous magnitude of the situation, and the necessary means to ends, Infinite Wisdom has rarely sent a man into the world more perfectly suited to his mission than Abraham Lincoln.

Unjust attacks on public men do them more good than unmerited praise.

I pride myself in collaborating and being a creative director, and creative direction isn't putting my opinion first. It's supporting an artist so they get the most out of the project.