Accept business only at a price permitting thoroughness. Then do a thorough job, regardless of cost to us.
Arthur C. NielsenRead
Be influenced by nothing but your clients' interests. Tell them the truth.
Interpretation
Focus on serving your clients' needs and be honest with them.
This quote emphasizes the importance of prioritizing clients' interests above all else and maintaining transparency and honesty in those interactions. Arthur C. Nielsen advocates for a client-centered approach in business, suggesting that success and trust are built by putting the needs of customers first and communicating with integrity.
In practice
In a business seminar, you could use this quote to emphasize ethical practices.
Accept business only at a price permitting thoroughness. Then do a thorough job, regardless of cost to us.
In this business, by the time you realize you're in trouble, it's too late to save yourself. Unless you're running scared all the time, you're gone.
I've said it for four decades - work 'on' your business, not just 'in' your business!
There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward.
My model for business is The Beatles: They were four guys that kept each others' negative tendencies in check; they balanced each other. And the total was greater than the sum of the parts.
Business is what concerns us. If you care about something enough to do something about it, you're in business
Businesses fail when they over-invest in what is at the expense of what could be.
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