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I asked all of our recruiters to give me all resumes of prospective employees with their name, gender, place of origin, and age blacked out. This simple change shocked me, because I found myself interviewing different-looking candidates - even though I was 100% convinced that I was not being biased in my resume selection process.
Eric Ries
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Interpretation

What this quote means

The quote highlights the unconscious biases that can affect hiring processes and the importance of creating equitable practices.

In this quote, Eric Ries reflects on the experience of implementing a blind recruitment process, where the personal details of candidates are hidden. This change revealed to him that, despite his belief in his impartiality, he had been unconsciously biased in his selections based on resumes alone, illustrating the significant impact of perceived factors like name, gender, and ethnicity in hiring practices. It serves as a reminder of the hidden biases that can skew decisions and the necessity of intentional modifications to create fairness and diversity.

Themes

BiasDiversityRecruitmentEquityInterview

In practice

Example use cases

A company presentation about improving hiring practices.

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The grim reality is that most start-ups fail. Most new products are not successful. Yet the story of perseverance, creative genius, and hard work persists.
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The reality is the Lean Startup method is not about cost, it is about speed. Lean startups waste less money, because they use a disciplined approach to testing new products and ideas.
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You get a culture of entrepreneurship after you have successfully changed the accountability system so that people can use a better process. Process drives culture, not the other way around, so you can't just change the culture, you have to change the system.
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