Success is getting to a point where you'd be truly OK with losing everything you have and starting over.
Whatever you're thinking, think bigger. - Tony Hsieh
Whatever you're thinking, think bigger.
- Tony Hsieh
Stop chasing the money and start chasing the passion. - Tony Hsieh
Stop chasing the money and start chasing the passion.
Customer service shouldn't just be A department, it should be the entire company. - Tony Hsieh
Customer service shouldn't just be A department, it should be the entire company.
Your personal core values define who you are, and a company's core values ultimately define the company's character and brand. For individuals, chara… - Tony Hsieh
Your personal core values define who you are, and a company's core values ultimately define the company's character and brand. For individuals, chara…
Most companies are very quick to hire and slow to fire, when really it should be the other way around. - Tony Hsieh
Most companies are very quick to hire and slow to fire, when really it should be the other way around.
To WOW, you must differentiate yourself, which means do something a little unconventional and innovative. You must do something that’s above and beyo… - Tony Hsieh
To WOW, you must differentiate yourself, which means do something a little unconventional and innovative. You must do something that’s above and beyo…
Learn by doing. Theory is nice, but nothing replaces actual experience. - Tony Hsieh
Learn by doing. Theory is nice, but nothing replaces actual experience.
Have fun. The game is a lot more enjoyable when you're trying to do more than just make money. - Tony Hsieh
Have fun. The game is a lot more enjoyable when you're trying to do more than just make money.
Get the culture right, and everything else just falls into place. - Tony Hsieh
Get the culture right, and everything else just falls into place.
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