If all you needed to do is to figure out what company is better than others, everyone would make a lot of money. But that is not the case. They keep raising the prices to the point when the odds change.
Charlie MungerRead
Of all the things that your company owns, brands are far and away the most important and the toughest. Founders die. Factories burn down. Machinery wears out. Inventories get depleted. Technology becomes obsolete. Brand loyalty is the only sound foundation on which business leaders can build enduring, profitable growth.
Interpretation
Brands are the most vital and resilient assets of a company, crucial for long-term success.
In this quote, Jim Mullen emphasizes the critical importance of brand loyalty as a foundational element for sustainable business growth. While physical assets like factories and technology can become obsolete or fail, a strong brand can endure challenges and foster customer loyalty, making it an invaluable asset for any company aiming for long-term profitability and stability.
In practice
In a business presentation discussing brand strategy.
If all you needed to do is to figure out what company is better than others, everyone would make a lot of money. But that is not the case. They keep raising the prices to the point when the odds change.
The companies that survive longest are the one's that work out what they uniquely can give to the world not just growth or money but their excellence, their respect for others, or their ability to make people happy. Some call those things a soul.
I'd rather Apple cannibalize Apple than somebody else cannibalize Apple.
Today's consumers are eager to become loyal fans of companies that respect purposeful capitalism. They are not opposed to companies making a profit; indeed, they may even be investors in these companies - but at the core, they want more empathic, enlightened corporations that seek a balance between profit and purpose.
The buyer is entitled to a bargain. The seller is entitled to a profit. So there is a fine margin in between where the price is right. I have found this to be true to this day whether dealing in paper hats, winter underwear or hotels.
Customers first, employees second, and shareholders third.
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