Truly brilliant marketing happens when you take something most people think of as a weakness and reposition it so people think of it as a strength.
Interactivity and a better experience aren't always the same thing. - Reed Hastings
Interactivity and a better experience aren't always the same thing.
- Reed Hastings
Taking smart risks can be very gratifying. - Reed Hastings
Taking smart risks can be very gratifying.
The best managers figure out how to get great outcomes by setting the appropriate context, rather than by trying to control their people. - Reed Hastings
The best managers figure out how to get great outcomes by setting the appropriate context, rather than by trying to control their people.
Don't be afraid to change the model. - Reed Hastings
Don't be afraid to change the model.
Do not tolerate brilliant jerks. The cost to teamwork is too high. - Reed Hastings
Do not tolerate brilliant jerks. The cost to teamwork is too high.
I learned the value of focus. I learned it is better to do one product well than two products in a mediocre way. - Reed Hastings
I learned the value of focus. I learned it is better to do one product well than two products in a mediocre way.
Tomorrow when you come to work, if it doesn't make the customer happy, move the business forward, and save us money - don't do it. - Reed Hastings
Tomorrow when you come to work, if it doesn't make the customer happy, move the business forward, and save us money - don't do it.
If the Starbucks secret is a smile when you get your latte... ours is that the Web site adapts to the individual's taste. - Reed Hastings
If the Starbucks secret is a smile when you get your latte... ours is that the Web site adapts to the individual's taste.
Be brutally honest about the short term and optimistic and confident about the long term. - Reed Hastings
Be brutally honest about the short term and optimistic and confident about the long term.
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