Unfortunately, today's colleges and universities, and especially our business schools, do not offer pragmatic crisis management teachings.
Companies that do not actively practice, study, and plan for crisis communications - as well, of course, crisis management - are doomed to fail when … - Steven Fink
Companies that do not actively practice, study, and plan for crisis communications - as well, of course, crisis management - are doomed to fail when …
- Steven Fink
I often say that good crisis management is good decision-making under stress. - Steven Fink
I often say that good crisis management is good decision-making under stress.
So many companies today, when first confronted by a crisis, go into a bunker mentality. They either say, "No comment," or they lie as a knee-jerk rea… - Steven Fink
So many companies today, when first confronted by a crisis, go into a bunker mentality. They either say, "No comment," or they lie as a knee-jerk rea…
Social media has dramatically changed the playing field in terms of crisis communications - and any company that does not effectively use social medi… - Steven Fink
Social media has dramatically changed the playing field in terms of crisis communications - and any company that does not effectively use social medi…
In my experience, the public will forgive mistakes, provided they are acknowledged promptly and a remedial course of action is articulated. Lawyers o… - Steven Fink
In my experience, the public will forgive mistakes, provided they are acknowledged promptly and a remedial course of action is articulated. Lawyers o…
Too often, clients want us to give them a one-size-fits-all crisis management plan from off the shelf. Some of our competitors do this because it's f… - Steven Fink
Too often, clients want us to give them a one-size-fits-all crisis management plan from off the shelf. Some of our competitors do this because it's f…
Unfortunately, today's colleges and universities, and especially our business schools, do not offer pragmatic crisis management teachings. - Steven Fink
A moderate amount of stress - not too much, not too little - generally means you understand the problem and are psychologically stoked to solve it. M… - Steven Fink
A moderate amount of stress - not too much, not too little - generally means you understand the problem and are psychologically stoked to solve it. M…
I never assign blame in a crisis. There is no benefit to doing so. - Steven Fink
I never assign blame in a crisis. There is no benefit to doing so.
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