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When a manager openly expresses his faith in an employee's skill, he doesn't just improve mood and motivation; he actually improves their likelihood of succeeding.

If you facilitate your subordinates' steady progress in meaningful work, make that progress salient to them, and treat them well, they will experience the emotions, motivations, and perceptions necessary for great performance.

The ability to choose cannot be taken away or even given away-it can only be forgotten.

Connecting is the ability to identify with people and relate to them in a way that increases your influence with them.

The mob that hails the man on horseback, the Caesars and conquering heroes, does not retain its freedoms for long.

You accomplish exactly as much as the people who serve you decide you'll accomplish and nothing more.

A good manager is best when people barely know that he exists. Not so good when people obey and acclaim him. Worse when they despise him.

Bad leadership during the past years has cast on our Party the shadow of great and grave burdens.

All business success rests on something labeled a sale, which at least momentarily weds company and customer.

If you're not confused, you're not paying attention.

Leaders don't create followers, they create more leaders.

Management is about arranging and telling. Leadership is about nurturing and enhancing.

In a hierarchy, every employee tends to rise to his level of incompetence.

Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers. Finally, business is a cobweb of human relationships.

If you see a snake, just kill it - don't appoint a committee on snakes.

My philosophy of leadership is to surround myself with good people who have ability, judgment and knowledge, but above all, a passion for service.

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.

Research has shown that the perceived style of leadership is by far the most important thing to most voters in evaluating officeholders and candidates.

Your job gives you authority. Your behavior gives you respect

Personal sacrifices are really the beginning and the end of everything, because you don't win because you do one thing right or two things right. You win because you do 1,000 little things right throughout the year.

Leadership is a matter of how to be, not how to do it.

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