Not surprisingly, work-life moaners tend to be a phenomenon of below-average performers..

When all is said and done, teaching is what I try to do for a living..

Management is all about managing in the short term, while developing the plans for the long term..

Too many people believe that one big, public success will solve their self-confidence problems forever. That only happens in the movies. In real life….

The operative assumption today is that someone, somewhere, has a better idea; and the operative compulsion is to find out who has that better idea, l….

As leaders, we owe it to every employee to let them know where they stand in the organization..

Culture drives great results..

I’ve learned in a hundred ways that I rarely regretted acting but often regretted NOT acting fast enough..

If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow..

Ideally, the star will be replaced within eight hours. This sends the message that no single individual is bigger than the company..

What Sam Walton did was to go into one of the most mature industries of all and find a way to make it grow, grow, grow, double-digit, month after mon….

You are not a leader to win a popularity contest-you are a leader to lead..

If you reward candor, you'll get it..

What's important at the grocery store is just as important in engines or medical systems. If the customer isn't satisfied, if the stuff is getting st….

Don't make the process harder than it is..

The biggest opportunity for big companies has come by far in the digitization of internal processes..

If there is anything I would like to be remembered for it is that I helped people understand that leadership is helping other people grow and succe….

When it's time to let someone go, do it right. No surprises. No humiliation..

Any jerk can have short-term earnings. You squeeze, squeeze, squeeze, and the company sinks five years later..

If you don't have public hangings for bad culture in a company, if you don't take people out and let them say, they went home to spend more time with….

The world belongs to passionate driven people..