The story about GE that hasn't been told is the value of an informal place. I think it's a big thought. I don't think people have ever figured out th….

Lack of candor blocks smart ideas, fast action, and good people contributing all the stuff they've got. It's a killer..

If you have a reputation as a big, stiff bureaucracy, you're stuck..

If we wait for the perfect answer, the world will pass us by.

We know where most of the creativity, the innovation, the stuff that drives productivity lies - in the minds of those closest to the work..

My bosses cautioned me about my candor. Now my GE career is over, and I'm telling you that it was my candor that helped make it work..

You are not a leader to win a popularity contest-you are a leader to lead..

As leaders, we owe it to every employee to let them know where they stand in the organization..

The most important job you have is growing your people, giving them a chance to reach their dreams..

Real communication is an attitude, an environment. It is the most interactive of all processes. It requires countless hours of eyeball to eyeball, ba….

When it's time to let someone go, do it right. No surprises. No humiliation..

No one is doing something in your business - getting a sale, having a key customer, working on an R&D project - doing anything that's more important ….

Excellence and competitiveness aren't incompatible with honesty and integrity..

No vision is worth the paper it's printed on unless it is communicated constantly and reinforced with rewards..

What Sam Walton did was to go into one of the most mature industries of all and find a way to make it grow, grow, grow, double-digit, month after mon….

You have no right to be a leader if someone who works for you doesn't know where they stand..

Any company trying to compete...must figure out a way to engage the mind of every employee..

Its a marathon, its not a sprint. Ten years. Fifteen years. You've got to get up everyday, with a new idea, a new spin, and you've got to bring it to….

Ninety-nine point nine percent of all employees are in the pile because they don't think..

The operative assumption today is that someone, somewhere, has a better idea; and the operative compulsion is to find out who has that better idea, l….

On the face of it, shareholder value is the dumbest idea in the world..