The technologies that will be most successful will resonate with human behaviour instead of working against it. In fact, to solve the problems of del….

The need for innovation – the lifeblood of business – is widely recognized, and imagination and play are key ingredients for making it happen..

Practice provides the rails on which knowledge flows..

The locus of corporate innovations has been product development. But in times of rapid and unpredictable change, the creation of individual products ….

We are working on creating self-describing, self-organizing, self-diagnosing and self-repairing networks..

People need to know more than what a piece of information means. They also need to know how the information matters..

If I ain't learning, it ain't fun..

It's never enough to just tell people about some new insight. Rather, you have to get them to experience it a way that evokes its power and possibili….

The job of leadership today is not just to make money, it's to make meaning..

Conversation is a catalyst for innovation.

If you can design the physical space, the social space, and the information space together to enhance collaborative learning, then that whole milieu ….

The harder you fight to hold on to specific assumptions, the more likely there's gold in letting go of them..

Processes don't do work, people do.

For me, the concept of design is more than object-oriented; it encompasses the design of processes, systems and institutions as well. Increasingly, w….

The most important invention that will come out of the corporate research lab in the future will be the corporation itself..

It's been said that if NASA wanted to go to the moon again, it would have to start from scratch, having lost not the data, but the human expertise th….