As a business owner, I understand the importance of prioritizing your bottom line, but it's equally as important to consider how you can succeed while also thinking about the long-term impact on the community.
Interpretation
Business success should balance profit with community impact.
This quote emphasizes that while achieving financial success is crucial for business owners, it is equally vital to consider the broader effects of their decisions on the community. A sustainable approach to business not only seeks profit but also prioritizes the welfare of the society it operates within, suggesting that long-term success is tied to community wellbeing.
In practice
This quote could be used in a presentation about corporate social responsibility.
We need to understand the other side to impact the other side. We become much more effective as humans and leaders when we engage in hearty conversations with those who are different from us, not necessarily to change our opinions, but to build the empathy muscle.
Civilized discourse demands critical thinking, self-reflexiveness, sober-headed analysis.
The ideal is to build a culture of healthy discussion, where everyone's ideas are valued. At KIND, we want everyone to be comfortable challenging my or anyone else's ideas without ever feeling or making someone else feel that the questioning is a personal attack.
You have to be very careful. If you over-commercialize a social mission, it completely loses its soul.
My dad had this incredible kindness that oozed through every part of his body. He had the ability to look at life positively in spite of what he went through. He was a Holocaust survivor. When he was 15-1/2 years old, he was liberated from the Dachau Concentration Camp by American soldiers who risked a lot to save people they had never met.
To maintain our entrepreneurial spirit, we have to create a culture in which everyone remembers that every order, big or small - and every interaction, every moment - will define what our company is today and what it will become tomorrow.
The less versatile you are, the better you have to be at what you do well.
If we surround ourselves with people who are successful, who are forward-moving, who are positive, who are focused on producing results, who support us, it will challenge us to be more and do more and share more. If you can surround yourself with people who will never let you settle for less than you can be, you have the greatest gift that anyone can hope for.
Your brand or your name is simply your reputation, you have to fight in life to protect that as it means everything. Nothing is more important.
Once you know what you want and what is important for you to achieve, also define the values associated with it. What is important? That is something a lot of entrepreneurs pass by too quickly. For us, the things that were important were, No. 1, customer success. Nothing is more important to us than making sure every customer is successful in our service.
I started playing chess when I was five years old. I learned the moves from my mother, then worked with my father - and later trainers. My style became very technical. I sacrificed a lot of things. I was always hunting for the king, for the mate. I'd forget about my other pieces.
The only way to consistently grow in B2B is to be better than very good.
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