The clear, unmistakable sign of a bureaucrat is somebody who worries about whether he has a window.
If you create an environment where the people truly participate, you don't need control. They know what needs to be done and they do it. And the more… - Herb Kelleher
If you create an environment where the people truly participate, you don't need control. They know what needs to be done and they do it. And the more…
- Herb Kelleher
We have a strategic plan. It's called 'doing things'. - Herb Kelleher
We have a strategic plan. It's called 'doing things'.
Think small and act small, and we'll get bigger. Think big and act big, and we'll get smaller. - Herb Kelleher
Think small and act small, and we'll get bigger. Think big and act big, and we'll get smaller.
If you're crazy enough to do what you love for a living, then you're bound to create a life that matters. - Herb Kelleher
If you're crazy enough to do what you love for a living, then you're bound to create a life that matters.
The important thing is to take the bricklayer and make him understand that he’s building a home, not just laying bricks. - Herb Kelleher
The important thing is to take the bricklayer and make him understand that he’s building a home, not just laying bricks.
People with different personalities, different approaches, different values succeed not because one set of values or priorities is superior but becau… - Herb Kelleher
People with different personalities, different approaches, different values succeed not because one set of values or priorities is superior but becau…
A company is stronger if it is bound by love rather than by fear. - Herb Kelleher
A company is stronger if it is bound by love rather than by fear.
You don't hire for skills, you hire for attitude. You can always teach skills. - Herb Kelleher
You don't hire for skills, you hire for attitude. You can always teach skills.
If the employees come first, then they're happy. A motivated employee treats the customer well. The customer is happy so they keep coming back, which… - Herb Kelleher
If the employees come first, then they're happy. A motivated employee treats the customer well. The customer is happy so they keep coming back, which…
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