In advertising, not to be different is virtually suicidal.
William BernbachRead
In communications, familiarity breeds apathy.
Interpretation
Familiarity can lead to a lack of interest or engagement in communication over time.
This quote by William Bernbach highlights the idea that the more we become accustomed to something, the less we may appreciate it. In the context of communication, this suggests that when people hear the same messages repeatedly or grow too familiar with a subject, they may become indifferent, leading to decreased attentiveness and emotional investment.
In practice
This quote would be apt in a discussion about marketing strategies that rely too heavily on repetitive messaging.
In advertising, not to be different is virtually suicidal.
Don't confuse good taste with the absence of taste.
You cannot sell a man who isn't listening; word of mouth is the best medium of all; and dullness won't sell your product, but neither will irrelevant brilliance.
Properly practiced creativity must result in greater sales more economically achieved. Properly practiced creativity can lift your claims out of the swamp of sameness and make them accepted, believed, persuasive, urgent.
In this very real world, good doesn't drive out evil. Evil doesn't drive out good. But the energetic displaces the passive.
Let us prove to the world that good taste, good art, and good writing can be good selling.
Speech is the voice of the heart.
COMMUNICATION: If I had to pick a first rule of communication-the one practice above all others that opens the door to connecting with others-it would be to look for common ground. Too often people see communication as the process of transmitting massive amounts of information to other people. But that's the wrong picture. Communication is a journey. The more that people have in common, the better the chance that they can take that journey together.
Why do people who consider themselves good communicators often fail to actually hear each other? Often it's due to a mismatch of styles: To someone who prefers to vent, someone who prefers to explain seems patronizing; explainers experience venters as volatile.
If I do three interviews in a day, I can be exhausted, because the process of hearing everyone requires that I empty out myself. While I'm listening, my own judgments and prejudices certainly come up. But I know I won't get anything unless I get those things out of the way.
Despite all the technical improvements, it still boils down to a man or a woman and a microphone, playing music, sharing stories, talking about issues -- communicating with an audience.
Few things concentrate the mind more efficiently than the necessity of saying what you mean. It brings you face to face with what you are talking about, what you are actually proposing. It gets you away from the catch phrases that not merely substitute for thought but preclude it.
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