We are our choices. Build yourself a great story.
Jeff BezosRead
A company shouldn't get addicted to being shiny, because shiny doesn't last.
Interpretation
Companies should focus on substance over superficial appeal, as trends do not hold long-term value.
This quote by Jeff Bezos emphasizes the importance of sustainability and genuine quality in a business rather than chasing fleeting trends or shallow appearances. By cautioning against an obsession with being 'shiny', Bezos encourages companies to prioritize lasting value and real innovation that withstands the test of time, rather than simply striving for surface-level attractiveness that may soon fade.
In practice
During a business presentation, to stress the importance of focusing on core values over superficial branding.
We are our choices. Build yourself a great story.
Work hard, have fun and make history.
If you're not stubborn, you'll give up on experiments too soon. And if you're not flexible, you'll pound your head against the wall and you won't see a different solution to a problem you're trying to solve.
But there's so much kludge, so much terrible stuff, we are at the 1908 Hurley washing machine stage with the Internet. That's where we are. We don't get our hair caught in it, but that's the level of primitiveness of where we are. We're in 1908.
Because, you know, resilience - if you think of it in terms of the Gold Rush, then you'd be pretty depressed right now because the last nugget of gold would be gone. But the good thing is, with innovation, there isn't a last nugget. Every new thing creates two new questions and two new opportunities.
When you are eighty years old, and in a quiet moment of reflection narrating for only yourself the most personal version of your life story, the telling that will be most compact and meaningful will be the series of choices you have made. In the end, we are our choices.
Power is winning the battle over who owns the customer: the brand or the retailer.
Profit is not the purpose of a business, but rather the test of its validity
The companies that survive longest are the one's that work out what they uniquely can give to the world not just growth or money but their excellence, their respect for others, or their ability to make people happy. Some call those things a soul.
At a big company, often size turns into constipation; it fogs the lens about what's really happening. Sometimes with size and success comes the notion that since we've done things to be successful, we have the formula and can institutionalize it. That can be death.
I think that the direct conversation is exactly what companies need to earn trust of customers. Admit an error. Fix a problem. Commit to doing better. That is only human.
It's not about me, it's about you, the customer. And if I am effective in making what I do about you, and I can enhance you and elevate you, you will support me forever.
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