By their innocence and goodness, by their boundless capacity for forgiveness, and by the sheer power of their faith and hope, children redeem their parents, bringing out their best selves.
Cass SunsteinRead
If a major source of the nation's news is personalizing user experiences, people with different points of view will end up in echo chambers of their own design. Facebook didn't create that problem, but it shouldn't aggravate it.
Interpretation
What this quote means
Personalized news can lead to echo chambers, limiting exposure to diverse viewpoints.
This quote by Cass Sunstein reflects on the impact of personalized news feeds, which can create environments where individuals are only exposed to perspectives that align with their own. It emphasizes that while platforms like Facebook did not originate this issue, they have a responsibility not to worsen it by promoting content that reinforces users' existing beliefs and isolating them from differing opinions.
Themes
NewsEcho ChambersSocial MediaDiversityPerspectives
In practice
Example use cases
In a discussion about media consumption, one might say this quote to highlight the challenges of unbiased information.
More from Cass Sunstein
All quotes →If a company has acted badly, people want to punish it - not in order to deter future misconduct, but simply because they're outraged. And the more outraged they are, the more punishment they want to inflict.
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If you look at a great city, one of its amazing features is that you're going to find all sorts of things that you might not specifically have chosen in advance. And they will change your day. Maybe your month. Maybe your whole life.
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It can be easy and tempting, especially during a presidential campaign, to listen only to opinions that mirror and fortify one's own. That's not ideal, because it eliminates learning and makes it impossible for people to understand what they dismiss as 'the other side.'
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Research shows that if people are talking and listening to like-minded others, they become more dogmatic, more unified, and more extreme. Personalized Facebook experiences are a breeding ground for misunderstanding and miscommunication across political lines and, ultimately, for extremism.
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If the air quality is terrible in Los Angeles, if a particular university is unusually expensive, if crime is on the rise in Dallas, or if a company has a lot of recalled toys, transparency can spur change. Whenever public or private institutions have to answer to the public, their performance is likely to improve.
Cass SunsteinRead
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