The minute you do any layoffs, you might as well lay off the whole joint because everybody forgets about the customer and worries about their job security.
Interpretation
Layoffs can disrupt a company's focus on customer service, as employees become preoccupied with job security.
In this quote, Steve Wynn emphasizes the negative impact layoffs have on a company's culture and operations. He suggests that once layoffs are initiated, employees become fearful and distracted, leading them to prioritize their own job security over the needs of the customer, which ultimately undermines the business's success. This highlights the importance of maintaining a stable workforce for ensuring customer satisfaction and operational continuity.
In practice
In a staff meeting to discuss company strategies, you might reference this quote to highlight the importance of employee well-being.
I say don't overreact; cool your jets. Focus on things that you can control: your business, your employees' welfare, your guests, and the quality of the product that you dish up. Do that, keep your chin down, pay attention to business, and the sun will come up tomorrow. That's the way I figure it.
Other people's successes are good news - for them and for you. Good for you because they show you a way to go.
There's so much more involved with the game than just sitting there, looking at the numbers and saying, 'OK, these are my percentages, then I'm going to do it this way,' because that one time it doesn't work could cost your team a football game, and that's the thing a head coach has to live with, not the professor.
For most of us, fidelity is faithfulness to an obligation, trust, or duty. For the men and women of the FBI, fidelity also means fidelity to country. It means fidelity to justice and the law, fidelity to the Constitution, fidelity to equality and liberty.
I always say that my job is not to think about today. My job is to look around the corner and feel and see what's coming, and then warn everybody else.
There's no other job in public life that is like chairman of the Fed.
When settling disputes between his subjects, he should ensure that his judgement is irrevocable; and he should be so regarded that no one ever dreams of trying to deceive or trick him.
When employees feel anonymous in the eyes of their managers, they simply cannot love their work, no matter how much money they make or how wonderful their jobs seem to be.
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