People don't know how to listen, and it's not their fault. In school, we learn how to read, we learn how to write - but nobody teaches you how to listen.
Interpretation
Listening is a vital skill that is often overlooked in traditional education.
In this quote, Daniel H. Pink emphasizes that while we are taught reading and writing skills in school, the art of listening is frequently neglected. This lack of focus on listening can have significant implications in personal and professional communication, as effective listening is essential for understanding and connecting with others.
In practice
In a workshop on effective communication, one might quote this to emphasize the importance of teaching listening skills.
While complying can be an effective strategy for physical survival, it's a lousy one for personal fulfillment. Living a satisfying life requires more than simply meeting the demands of those in control. Yet in our offices and our classrooms we have way too much compliance and way too little engagement. The former might get you through the day, but only the latter will get you through the night.
Succeeding makes us feel good. But beating someone else makes us feel really good. Comparing ourselves to others and coming out on top creates a sense of entitlement. And when we feel entitled, we cheat more because, of course, the rules don't apply to awesome people like us.
When we make progress and get better at something, it is inherently motivating. In order for people to make progress, they have to get feedback and information on how they're doing.
We have this myth that extroverts are better salespeople. As a result, extroverts are more likely to enter sales; extroverts are more likely to get promoted in sales jobs. But if you look at the correlation between extroversion and actual sales performance - that is, how many times the cash register actually rings - the correlation's almost zero.
Too many people hold a very narrow view of what motivates us. They believe that the only way to get us moving is with the jab of a stick or the promise of a carrot. But if you look at over 50 years of research on motivation, or simply scrutinize your own behavior, it's pretty clear human beings are more complicated than that.
Greatness and nearsightedness are incompatible. Meaningful achievement depends on lifting one's sights and pushing toward the horizon.
I know you're still young but I want you to understand and learn this now. Marriage can wait, education cannot. You're a very very bright girl. Truly you are. You can be anything you want Laila. I know this about you. And I also know that when this war is over Afghanistan is going to need you as much as its men maybe even more. Because a society has no chance of success if its women are uneducated Laila. No chance.
History must share with reading, writing and arithmetic first rank as the most important subjects in the curriculum. Understanding the issues on which citizens of a republic are expected to vote is impossible without an understanding of the past.
Upon the education of the people of this country the fate of this country depends.
Anyone can be a moral individual, concerned with human rights and problems; but only a college professor, a trained expert, can solve technical problems by 'sophisticated' methods. Ergo, it is only problems of the latter sort that are important or real.
I can create as many programs and mentorships and scholarships as I want, but it doesn't change the environment in which our youth are growing up in.
Teaching the history of the British Empire links in with that of the world: for better and for worse, the Empire made us what we are, forming our national identity. A country that does not understand its own history is unlikely to respect that of others.
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